Frequently Asked Questions
At Schools-Online, we pride ourselves on our excellent customer service. We realise that you may have lots of questions before committing to a website provider for your school, therefore, we have listed some of our commonly asked questions and answers. However, should you want to ask further questions or discuss your requirements in more detail, please get in touch and we will only be too happy to help.
Why should I choose a Schools-Online website?
Schools-Online prides itself on providing an exceptional customer service.
• We work closely with every school to ensure the look and features of your school website are exactly what you want.
• Every site that runs on our system looks and functions perfectly on any mobile device.
• New websites are transferred and up and running in days, not weeks.
• Every site comes with an SSL certificate ensuring your school website is secure and GDPR compliant.
• The unique features of our content management system enable you to have complete freedom and flexibility to control the look and the content of your website.
• You can have as many pages as you want without incurring extra costs.
• We provide unlimited support and training
• Additional features include: a third party royalty-free stock image library for schools to use freely on their website; website graphics, to suit a school's branding and interactive external website buttons with embedded URLs included.
How long does a Schools-Online website take to set up?
In most cases, it is days rather than weeks. This is because our easy to use content management system (CMS) enables us to transfer information effieciently.
Will we be able to update the website ourselves?
Yes. With a simple double-click of your mouse, you can edit everything and our drag and drop feature enables content to be added directly to your pages, quickly and simply. Why not call us on 01472 813327 for a free demonstration?
How easy is it to update the website?
Schools-Online has a unique Content Management System (CMS) that requires very little training and allows staff to create and update content swiftly. Why not call us on 01472 813327 for a free demonstration?
Do I have to transfer the content from our existing website?
It depends which package you opt for. With our starter package, you would add your own content. However, with our Custom and Premium packages, we will add the content from your existing website.
Is training provided?
At Schools-Online, we offer unlimited technical support. Webinar training is also available for nominated staff members as part of your package, whichever package you opt for.
Are your websites secure?
We issue a SSL certificate ensuring your school website is GDPR compliant. In addition, security certificates, privacy policies and cookie policies are included and updated when necessary.
Can I change the design of my school website?
Yes. This service is included as part of your annual subscription.
Why not give your school website a fresh, new look. Our extensive range of site styles and unique features of our content management system enables you to have complete freedom and flexibility to control the look and the content of your website.
Please contact us on 01472 813327 to discuss your requirements.
Where is the website hosted?
We have a secure UK data centre for hosting and backup, ensuring compliance with the Data Protection Act 2018.
Question not listed?
If you have a question that has not been answered here, please contact us on 01472 813327 or complete the form and we will reply as soon as we are able to.
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